ITIL® Training Courses

About ITIL® Training Courses

ITIL® Foundation Training (Version 4) is an ISEB accredited 3-day course available through Just IT. Courses are available across the UK and includes all books, manuals & practice CDs. Please fill out our enquiry form for a full list of available dates and a tailored quote.

Course Information

Instructor Led ITIL® Training – Delivered by experienced and always available ISEB accredited trainers. Includes – Exam and manuals selected for best results and skills acquisition. Duration– 3 Days: 9.30am – 5.00pm

Topics

ITIL® Version 4 unites best practice with business strategy in a more holistic fashion than ever before. ITIL® has now been refocused from the alignment of IT with business strategy to the management of the lifecycle of the services IT provides. There is now a key emphasis on the importance of creating business value, rather than just the execution of processes. This is achieved through:

Service Strategy – focuses on the identification of market opportunities for which services could be developed in order to meet a requirement on the part of internal or external customers.
Service Design – focuses on the activities that take place in order to develop the strategy into a design document which addresses all aspects of the proposed service, as well as the processes intended to support it.
Service Transition – focuses on the implementation of the output of the service design activities and the creation of a production service or modification of an existing service.
Service Operation – focuses on the activities required to operate the services and maintain their functionality as defined in the Service Level Agreements with the customers.
Continual Service Improvement – focuses on the ability to deliver continual improvement to the quality of the services that the IT organization delivers to the business.

Just IT Course Benefits

Fully air-conditioned modern training rooms
Experienced Trainers
Tailor your course to suit specific needs
Confidently ask trainers for support

*ITIL®® is a registered trade mark of the Cabinet Office. At Just IT Training we ensure we provide the most competitive rates in the market by working closely with a large range of partners across the UK.

Contact Us

For more information about our courses, dates and prices, click below.