Just IT is about making careers happen. As a national multi award-winning company operating for over 20 years, we support learners through our unique offering of Apprenticeships, Recruitment and Training services.
Having been acquired by The B2W Group in 2022, the leading national adult learning and pre-employment training provider, we are now a group with social impact at its heart, enabling us to reach more learners, and improve communities by putting people at the heart of everything we do. Our unique offering allows us to support long term career development and relationships with learners and clients alike to create sustainable improvements in answering the digital skills gap. As a group we are now supporting the training and development of over 12,000 people per year.
Our focus on service means we have a 91% employer satisfaction rating and 90% rate us good/excellent. Our service is reflected in our public persona, with a 4.8 Trustpilot rating and a 4.4 in Google My Business rating, and multiple national awards including FE Week Digital Apprenticeship Provider of the Year, CompTIA Apprenticeship Partner of the Year and Best Workplace for Women.
Our vision is to be the number 1 IT/Digital training and recruitment provider within 5 years by focussing on: innovating and engaging curriculum, delivery amongst the best in the sector, unrivalled service proposition and our brand synonymous with expertise, quality, and wellbeing.
Position Overview
The role is to maintain and build relationships with potential Bootcamp & AEB candidates, screen them effectively for eligibility, suitability and support them onto the programmes. You will be expected to facilitate this process through a variety of duties ranging from undertaking CV consultations, online webinar presentations, 1-2-1 career advice and guidance and conversing with candidates via email, phone and face-to-face. Actively supporting the training team with retaining candidates until they successfully complete the programme and gain employment through one of our outcome teams.
Lead Driven – You will timely manage generate lead applications through a robust process converting these into programme starts.
Resource Driven – You will develop maintain effective partnerships with referral and engagement organisations to increase candidate uptake, additionally you will proactively search and screen candidates via job boards and other channels
This is an target focused engagement position and will suit anyone who is focused on creating great outcomes for candidates and enjoys working towards and being recognised for achieving KPI’s.
Responsibilities by area of focus
In common with all staff:
- To support the JIT’s mission, vision, values and strategic objectives
- To implement JIT’s Equality and Diversity policies
- To take responsibility for one’s own professional development and participate in relevant internal and external activities
- To implement the JIT’s health and safety policies and practices
- To contribute to JIT’s commitment to continuous improvement as identified in JITs quality assurance systems
- To be committed to JITs safeguarding procedures and high priority to be given to the safeguarding of learners
Role Responsibilities:
- Achieving the budgeted KPI activity, including webinars, calls, meetings, and candidates on program
- Managing candidate relationships to the highest standard
- Sourcing of candidates from a range of resources
- Screening candidates on eligibility and suitability to the AEB programmes
- Ensuring a positive candidate experience through selection process
- Ensuring a smooth enrolment and onboarding process for candidates
- Deliver online promotional webinars coordinating support from team members
- Conducting 1-2-1 career advice and guidance
- Service calls for those on course, taking action where needed to assist retention. Utilising the candidate survey results to assist struggling learners and supporting the team
- Providing accurate forecasting of candidate numbers and pipeline
- Maintaining accurately a database containing all the sales prospects and timely recording and reporting activity to management
- Liaising with the Marketing team around email campaigns, lead sources and website/brochure content
- Ensure all processes and compliance procedures are followed
- Attending client meetings where appropriate
- Working with other people and departments to achieve company objectives
- Supporting team members if they need your help
Candidate Requirements
Essential Skills
- Excellent inter-personal, verbal and written communication skills
- Ability to deal with a diverse range of candidates in a professional manner
- Approachable, motivational and solutions orientated
- Shows continuous drive & determination to succeed
- Ability to influence others for benefit of the business
- Must have experience of working to deadlines, KPI’s and processes
Desirable Skills
- Experience working with work-based learning/education/private education
- Experience in resourcing in a similar role or customer-based sales environment
General Skills
- Working knowledge of the Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
- Highly motivated, personable and able to adapt to differing situations
- A team player with an adaptable approach to work
- Commercially astute
Equal Opportunities
Just IT is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT.
Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at lewisf@justit.co.uk
This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business.
All roles at Just IT are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.
Salary: Executive Level – £26k- £31k, Senior Level – £32k – £36k
OTE: Executive £8-£10k, Senior £10-£12k
Reference: JW311