A fantastic opportunity has become available for an IT support Apprentice to join a food production company, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and the potential to travel to other sites in the UK.
Duties
- The first point of contact for IT support related queries from the various sites
- Take ownership of user problems and be pro-active when dealing with issues
- Troubleshoot and assist users face-to-face, by phone, be email or remote access
- Maintaining inventories of IT equipment including mobile phones
- Carry out necessary support and monitoring activities such as anti-virus scanning and backups to help maintain an efficient and robust infrastructure
About you
To be an IT Support Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 16-month Apprenticeship has a salary of £15,000 per year. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining internationally recognised Level 3 IT qualifications.
Skills and personal qualities required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Team working
- Creative
- Passion for ICT
- Hard-working
- Positive attitude
- Willingness to learn
Next steps
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an apprenticeship.
Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.
Reference code: JT1316