An mixed comprehensive school in Harrow requires someone passionate about technology and seeking a career within the industry.
As an IT Apprentice, you will provide the technical support for all the school’s IT equipment including computers, software and associated peripherals.
Duties
- To provide the technical support for all the school’s IT equipment including computers, software and associated peripherals
- To work with service providers in the deployment of hardware and software required by the school
- Daily monitoring of the network and servers, backup processes and anti-virus protection and firewalls to ensure network availability
- To monitor the IT helpdesk and prioritise and respond accordingly
- To update and maintain documentation such as logs and audits as part of administrative procedures
- To prepare and install resources and be available to provide support for teaching and learning and school events
- To perform the maintenance, development and update of the school website, intranet and managed learning environment and intranet
- To provide general maintenance or repairs and updates of computer equipment and associated software and arrange repairs to faulty computer equipment and associated peripherals
- To train where appropriate, teacher and support staff in the use of hardware or relevant software
- To undertake such other duties as required by the Head teacher commensurate with the grading of the post
- To uphold the school’s policies and procedures regarding the safeguarding of all young people, equal opportunities and health and safety
About you
To be an ICT Support Technician Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 16-month Apprenticeship has a salary of £22,971 per year. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining internationally recognised Level 3 IT qualifications.
Skills and personal qualities required
- Have appropriate IT knowledge and experience
- Have a good knowledge of PCs and tablets, software, networks and associated peripherals
- Have a good understanding of Windows operating systems and servers as well as Microsoft packages and other operating systems
- Have the ability to communicate effectively, both orally and in writing, and work positively with staff and students
- Be a self-starter, who is diligent with assigned work, able to work independently and show initiative
- Have good organisational skills with an eye for detail and the ability to demonstrate good problem solving skills
- To be able to prioritise a busy workload while remaining calm under pressure
- Be a good team member with a positive outlook and a sense of humour
- Be able to carry out manual and physical duties and tasks
- Have a record of excellent attendance and punctuality
- Be willing to undergo continual professional training in order to keep the school’s IT department at the forefront of constantly changing technology
- Be resourceful, positive and enthusiastic about IT and the impact it can have within a school environment
- Believe in and act in a way that will maintain the school’s and local authority’s Equal Opportunities policies
- Maintain confidentiality
- Uphold school policies and routines
- Be committed to the principles and practice of inclusion and equal opportunities for all
- Be committed to the principles and practice of safeguarding all young people
Next steps
After the apprenticeship
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over 1000 people kick-start their tech and digital careers with an apprenticeship.
Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.
Reference code: JT1314